Wondering how long your design request will take?
This article provides general timeframes, but please note these are not exact estimates.
As a rule of thumb:
- Complex requests take longer.
- Simple requests take less time.
General Estimates
1 task round = 1 business day (overnight delivery available*)
We’ll always do our best to deliver your designs as quickly as possible while maintaining high quality!
Tip: We can have tickets done overnight or on the same day if:
- You submit your request before the cut-off time.
- Your request is small or simple enough to be completed in one go.
Note: Delivery times may vary slightly depending on your project’s complexity. Our team will give you a more accurate estimate after review. We’re dedicated to fast delivery without sacrificing quality.
Check the table below for estimated turnaround times.
Creative Tasks
Branding & Design |
|
|---|---|
| Logo Design & Brand Identity | Receive the initial draft of concepts/iterations within 24-48 hours. See Branding Process Stages Here 1 phase of the process is considered as 1 task. |
| Powerpoint/Keynote Deck Design | Expect your first 4-8 slides within 24 hours. Once you approve the master template and overall visual style, we'll apply that to the remaining slides and finalize your presentation. Note: Presentations with custom graphics or a large number of slides will take longer, regardless of whether they use a template. These will be delivered in batches. |
| Logo Animation (GIF) | 1 task |
| Packaging Design | 1 phase/stage of the process is considered as 1 task. For example: Art direction |
| Business Card | 1 task |
| Letterhead | 1 task |
Illustration & Infographic Design |
|
|---|---|
| Infographics | Considered as 1 ongoing task, depending on the amount of information and complexity. |
| Custom Icons | 1 task, depending on the complexity. |
Note: Task number for digital marketing ad depends on the complexity of the required design. A basic social media ad can be done in a day and is considered as 1 task. Email and Newsletter Design built from scratch and with multiple elements may take 1-2 days to be done.
Ecommerce |
|
|---|---|
| Shopify Page Design | 1 screen is equal to 1 task. |
| Google Display Ads | 1 screen is equal to 1 task. |
| Banner ads | 1 task |
| Amazon Listing Images | The project manager decides how many can be made in a day depending on the client requirements and the volume needed. |
Print, Merchandise & Packaging Design |
|
|---|---|
| Flyer, Pamphlet, Leaflets Brochure | 1 task or 1 task per 2-3 pages, depending on the complexity. |
| Booklet | 1 task or 1 task per 2-3 pages, depending on the complexity. |
| Book Cover | 1 task |
| Poster | 1 task |
| Billboard | 1 task |
| Banner | 1 task |
| Package Design | 1 phase/stage of the process is considered as 1 task. For example: Art direction |
| Apparel and Merchandise Business Card | 1 task |
Web Design |
|
|---|---|
| Web Design | Each phase of the web design process is treated as one distinct task. Each screen or fold of the website is considered one ongoing task, contingent upon having complete assets, content copy, manuscript, logo, and branding guidelines. Screens & Complexity: For web-related tasks, one screen translates to one task. The total number of screens can change depending on the intricacy of the design. |
| Mobile and Desktop Web Design | Unified Approach: We approach mobile and desktop design as one continuous task, provided we have all necessary assets and prerequisites. |
| UI/UX Design | UIUX is generally a campaign, with 1-2 screens, considered as one task. |
| Landing Page and Sales Funnel Design | Landing page design, along with Sales funnel design, typically involves 1-2 screens and is considered a single task. The timeline for these tasks can vary depending on the level of detail and use of custom images and illustrations needed for the pages. |
Virtual Assistant Tasks
General VA |
||
|---|---|---|
| Task | Sub-Task | Ticket |
| Email Management | Responding to general inquiries | 1 Ongoing Task |
| Data Entry | Entering/updating data into spreadsheets | 1 Ongoing Task |
| Research | Finding and compiling information online | 1 Ongoing Task |
| Document Preparation | Creating and formatting basic documents | 1 Ongoing Task |
| Travel Arrangements | Booking flights and hotels | 1 Ongoing Task |
Administrative VA |
||
|---|---|---|
| Task | Sub-Task | Ticket |
| Calendar Management | Managing and scheduling appointments and invites | 1 Ongoing Task |
| Document Management | Filing and organizing documents | 1 Ongoing Task |
| Expense Tracking | Entering expenses into a spreadsheet | 1 Ongoing Task |
| Customer Service | Responding to customer inquiries | 1 Ongoing Task |
| Resolving customer issues | 1 Ongoing Task | |
| Order Processing | Entering orders into system | 1 Ongoing Task |
Public Relations VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Social Media Management | Creating and scheduling posts | 1 Ongoing Task |
| Media Outreach | Creating press releases | 1 Ongoing Task |
| Pitching stories to media | 1 Ongoing Task | |
| Event Planning | Researching venues and vendors | 1 Ongoing Task |
| Coordinating logistics | 1 Ongoing Task | |
| Reputation Management | Monitoring online mentions | 1 Ongoing Task |
| Responding to negative reviews | 1 Ongoing Task | |
| Content Creation | Writing blog posts and articles | 1 Ongoing Task |
| Creating graphics and videos | 1 Ongoing Task | |
Online Receptionist VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Answering Calls | Answering and transferring calls | 1 Ongoing Task |
| Taking messages | 1 Ongoing Task | |
| Scheduling Appointments | Booking appointments | 1 Ongoing Task |
| Managing appointment calendar | 1 Ongoing Task | |
| Handling Customer Complaints | Listening to and addressing complaints | 1 Ongoing Task |
| Escalating issues to appropriate personnel | 1 Ongoing Task | |
| Generating call reports | 1 Ongoing Task | |
Appointment Settler VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Prospecting | Identifying and gathering potential clients | 1 Ongoing Task |
| Cold Calling | Making cold calls to potential clients | 1 Ongoing Task |
| Scheduling appointments | 1 Ongoing Task | |
| Email Outreach | Sending personalized emails | 1 Ongoing Task |
| Following up on email inquiries | 1 Ongoing Task | |
| Appointment Confirmation | Confirming appointments with clients | 1 Ongoing Task |
| Sending appointment reminders | 1 Ongoing Task | |
| Lead Tracking and Management | Updating CRM with appointment details | 1 Ongoing Task |
| Generating appointment reports | 1 Ongoing Task | |
Executive VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Complex Calendar Management | Coordinating multiple calendars | 1 Ongoing Task |
| Travel Arrangements and Itineraries | Booking complex travel arrangements | 1 Ongoing Task |
| Creating detailed itineraries | 1 Ongoing Task | |
| Meeting Preparation and Support | Preparing agendas and materials | 1 Ongoing Task |
| Taking meeting minutes | 1 Ongoing Task | |
| Email and Correspondence Management | Drafting and responding to complex emails | 1 Ongoing Task |
| Managing executive's inbox | 1 Ongoing Task | |
| Project Coordination and Management | Assisting with project planning and execution | 1 Ongoing Task |
| Tracking project progress and deadlines | 1 Ongoing Task | |
Marketing VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Social Media Management | Managing Social Media and Social Calendar | 1 Ongoing Task |
| Creating and managing social media campaigns | 1 Ongoing Task | |
| Email Marketing | Creating and designing email templates | 1 Ongoing Task |
| Managing email lists and segments | 1 Ongoing Task | |
| Content Marketing | Researching and writing blog posts and articles | 1 Ongoing Task |
| Creating and curating content for social media | 1 Ongoing Task | |
| SEO and Website Optimization | Conducting keyword research | 1 Ongoing Task |
| Optimizing website content and metadata | 1 Ongoing Task | |
| Analytics and Reporting | Tracking and analyzing marketing metrics | 1 Ongoing Task |
| Generating marketing reports | 1 Ongoing Task | |
Real Estate VA |
||
|---|---|---|
| Task | Sub-Task | Time Estimate |
| Listing Management | Creating and updating property listings | 1 Ongoing Task |
| Uploading photos and videos | 1 Ongoing Task | |
| Lead Generation and Nurturing | Responding to inquiries from potential buyers or renters | 1 Ongoing Task |
| Following up with leads via email or phone | 1 Ongoing Task | |
| Appointment Scheduling and Coordination | Scheduling showings and open houses | 1 Ongoing Task |
| Coordinating with clients, agents, and other parties | 1 Ongoing Task | |
| Document Preparation and Management | Preparing contracts and other legal documents | 1 Ongoing Task |
| Organizing and maintaining client files | 1 Ongoing Task | |
| Market Research and Analysis | Researching comparable properties and market trends | 1 Ongoing Task |
| Preparing market analysis reports | 1 Ongoing Task | |
Copywriting Tasks
Copywriting |
||
|---|---|---|
| Task | Sub-Task | Ticket |
| AI Assisted Copywriting | 4-6 Articles/Newsletter/Press Release/etc. | 1 Ongoing Task |
| Social Media Captions | up to 500 characters | 1 Ongoing Task |
| SMS/Text Captions (30 pieces) | 30 SMS/Text Caption | 1 Ongoing Task |
| Email marketing campaigns | up to 800 words per email | 1 Ongoing Task |
| SEO Blog | up to 1500 words | 1 Ongoing Task |
| Advertorial | up to 1500 words | 1 Ongoing Task |
| Podcast show notes | up to 700 words | 1 Ongoing Task |
| Video Scripts | up to 2 minutes | 1 Ongoing Task |
| Video Scripts | up to 5 minutes | 1 Ongoing Task |
| Video Sales Letter | up to 15 minutes | 1 Ongoing Task |
| Sales Letter | 1 Ongoing Task | |
Please note that timelines may vary and are subject to our production team’s estimations. Nevertheless, we always strive to deliver your requests as promptly as possible while maintaining the highest level of quality.
For a swift turnaround, consider the scope, complexity, and details of your request. A fully edited video with a design template, animations, and more falls within general estimates. Faster delivery is possible for shorter or simpler requests like Reels or TikToks.
For videos, Turnaround times may be extended due to factors like scope (length of footage, multiple edits in one request, exceeding plan limits), complexity (extensive animation, audio correction), and request details (missing files, broken links). We strive for efficiency but factors like out-of-scope elements or additional information can impact timelines.
Clients can expedite the process by scheduling a call with your CSM, providing detailed requests, and submitting only necessary files. While initial weeks may be slower, as your editor understands your needs, editing speeds up. If the editor exceeds the estimate, it may be due to a larger scope; they’ll notify you if extra time is needed. Larger requests might be split, and turnaround estimates may vary based on processing and priority.
Clear instructions, patience, and effective communication enhance the likelihood of faster turnarounds.
Video Editing Tasks
For videos, Turnaround times may be extended due to factors like scope (length of footage, multiple edits in one request, exceeding plan limits), complexity (extensive animation, audio correction), and request details (missing files, broken links). We strive for efficiency but factors like out-of-scope elements or additional information can impact timelines.
Clients can expedite the process by scheduling a call with your CSM, providing detailed requests, and submitting only necessary files. While initial weeks may be slower, as your editor understands your needs, editing speeds up. If the editor exceeds the estimate, it may be due to a larger scope; they’ll notify you if extra time is needed. Larger requests might be split, and turnaround estimates may vary based on processing and priority.
Clear instructions, patience, and effective communication enhance the likelihood of faster turnarounds.
Video Turnaround Time
Turnaround time is dependent on the complexity of the editing job and only on business days.
| Video Length | Video Length |
|---|---|
| TikToks / Reels / Shorts (90 seconds) | Up to 5 reels per business day |
| 10-minute video | Up to 2 business days |
| 20-minute video | Up to 3 business days |
| 30-minute video | Up to 4 business days |
| 40-minute video | Up to 5 business days |
| Turnaround time for re-edits | Up to 24 hours |
For instance, a fully edited video with a design template, engaging animations, b-roll footage, subtitles, and transitions typically falls within these general estimates. However, please keep in mind that faster turnaround times may apply to requests that are shorter or simpler and do not require extensive editing. Such requests may include Reels, TikToks, YouTube Shorts, or videos that only need minimal editing. With a Pro plan, it’s even possible to have multiple requests edited per day and receive same-day delivery.
We take pride in our commitment to efficiency and quality and look forward to helping you with your editing needs.
There are many reasons why a request may take longer than usual, but the three most common factors are scope, complexity, and request details.
Scope refers to the amount of footage involved in the request. If the length of footage is five or more times longer than the final edit, or if the footage consists of many different files and unselected shots, the turnaround time may be longer.
Additionally, if you are requesting multiple edits in a single request or if the footage per order exceeds the plan limits of 50 GB in Scale or 100 GB in Pro plan, this could also contribute to a 6YouTube video filmed with cameras that need audio correction and extensive animation.
Lastly, request details can also impact turnaround times. If the request has some out-of-scope elements or requires additional information, it may take longer to complete. This could include missing files, branding information, or broken links that require further investigation before proceeding with the request.
We hope this helps clarify the factors that can affect turnaround times and assure you that we always strive to complete requests as quickly and efficiently as possible while maintaining the highest level of quality.
As a client, you have the ability to expedite the turnaround time for your requests by making the editing process less time-consuming for your editor. This can lead to a faster turnaround time and increase the likelihood of getting multiple edits per day.
To help speed up the editing process, we recommend the following:
Schedule a call with your editor before or after your first order to establish workflow and expectations.
Provide a detailed request of what you want, including timestamps for longer footage, the sequencing of your video files, and any necessary organizational structure.
Provide only the shots/files that are necessary for the final edit if there are an extensive amount of files.
Give your editor time to adjust to your requests, as the first week or two may be slower, but once your editor understands what you want and builds templates and branding for future requests, the editing will speed up.
If your editor exceeds the general estimate for the turnaround time, it’s likely due to a bigger scope or complexity than average, and they will notify you if extra time is needed.
In some cases, requests that contain multiple video edits may need to be divided into smaller requests. Additionally, we cannot guarantee the number of videos per day/week/month, as turnaround time estimates can change depending on the smoothness of the request processing and the need for revisions or higher priority requests.
Overall, providing clear instructions, being patient with the editing process, and communicating effectively with your editor can help ensure a faster turnaround time for your requests.
